Terms and conditions of sale
Effective 16 October 2026.
1. Seller
GLOBAL ASSET ADVISORY LLC, a Limited Liability Company registered in the State of Delaware (United States), 262 Chapman Rd, Ste 240, Newark, DE 19702, United States · EIN 62-2217688 · +1 786 796 35 44 · contact@globalassetadvisoryllc.com
The programmes and content sold are produced by DJAGUEU IMPACT ORGANISATION (all rights reserved), and edited, published and sold by Global Asset Advisory LLC (the "Seller").
2. Scope
These terms apply to every order placed on globalassetadvisoryllc.com. Paying for an order constitutes acceptance of these terms, in the version in force on the date of the order.
The Category Domination System™ engagement (12 weeks, by application) is not sold online: it is subject to a separate proposal and contract, signed after review of the application.
3. Products
- Physical products: printed books, including the hardcover edition of The Impact Manual™, delivered to the address given at checkout.
- Digital programmes: online training (videos, lessons, quizzes, workbooks) available in the training space after payment, including the Relational Builders programme.
The essential features of each product are described on its sales page.
4. Prices
Prices are shown in US dollars (USD), including taxes where applicable. Any delivery fees are displayed before payment is confirmed. Customs duties and import taxes in the delivery country, if any, are paid by the buyer. The Seller may change its prices at any time; the price charged is the one displayed when the order is placed.
5. Ordering and payment
Payment is made online by card or any other method offered by our provider Stripe, on a secure page. The Seller never has access to your card details. The order is final once payment is confirmed; a summary email is sent to you.
6. Delivery of physical products
Delivery fees. Before payment, you choose your country (and, if you wish, your city): the available delivery methods (home delivery or pickup point), their price and estimated time are displayed. The fees appear on a separate line of the payment page and the delivery address must be in the chosen country. If no rate is offered for your country, you can ask us for a quote.
Orders are handled by our network of distribution partners, which assigns delivery to the nearest partner with stock. You are notified by email when the order ships (with a tracking number where available) and when it is delivered.
Delivery times are estimates and vary by country. In case of significant delay, contact us and we will offer a solution (reshipment or refund). Please check the parcel on receipt and report any damage or missing item within 7 days.
7. Access to digital programmes
After payment, a personal login link is sent to the email address used for the order. Access is strictly personal.
Content protection. Training materials are personal: see section 7b.
Execution window. The DJAGUEU IMPACT™ method is an execution method: each programme is designed to be completed within a set period. Where the sales page says so, the price includes an execution window of a stated length (for example 12 weeks or 6 months), running from the date of purchase. Your training space shows the end date and the time remaining at all times, and you are notified by email 30, 14 and 3 days before the end date.
At the end date, access is kept for a 7-day grace period. The programme is then closed: lessons and quizzes are no longer accessible; your progress record remains available and your workbooks can be downloaded for 30 days after closure. Where the sales page states no execution window, access is granted with no time limit.
If we stop offering a programme, people who bought it keep their access for the period stated at purchase. People who bought a programme before execution windows were introduced (16 October 2026) keep access with no time limit.
7a. “Continuous execution” subscription
For programmes that offer it, you can extend your access beyond the execution window with a monthly “Continuous execution” subscription. It includes access to the programme, its updates, and a monthly execution review, one-to-one or in a group depending on the programme. Its monthly price is shown in your training space and on the payment page before you subscribe.
Billing. Payment is taken monthly, using the payment method saved with Stripe. If you subscribe before your execution window ends, nothing is charged before the end date: the first payment is taken on the window's end date. The subscription then renews every month.
Cancellation. You can cancel at any time, with no fee and no reason needed, from your training space (“Execution window” page), in two clicks. No further payment is then taken; access stays open until the end of the period already paid, after which the grace period and closure described in section 7 apply. You can resume a cancelled subscription before the end of the paid period.
Failed payment. If a payment fails, Stripe retries and you are notified by email. Without payment, access closes 7 days after the end of the last paid period.
Withdrawal. If you are a consumer, you have 14 days from subscribing to withdraw. Where you subscribe before your window ends, nothing being charged during that period, cancelling is sufficient. Where access is reopened immediately at your request, you agree that performance begins before the end of the withdrawal period; any refund is then calculated pro rata for the unused period.
7b. Training materials and protection against sharing
The workbooks and documents of the programmes are provided for your exclusive personal use. Each downloaded PDF is a personal copy bearing your name, your email address and a copy number. Some documents are offered for online viewing only, in your training space, without download.
To protect the content, we record sign-ins, downloads and views (date, device, country of connection). Use suggesting sharing — in particular at least 3 different devices over 30 days, at least 2 different countries within 48 hours, or a copy found in circulation — leads to:
- the first time: a warning by email;
- if it happens again: suspension of workbook downloads and viewing, your lessons remaining accessible;
- after review by a member of our team: restoration of access, or its permanent closure (workbooks only, or the whole training), with no refund.
New purchase after a closure. If you buy a programme while your access has been closed under this section, your payment is recorded but access is not opened immediately: a member of our team reviews the request within 2 business days and decides either to restore your access in full (lessons and workbooks), or to decline the purchase and refund it in full. Previous incidents remain on record.
No permanent closure is automatic. You can give your explanation at any time by replying to the email you receive; a false alert (travel, work device) is lifted with no consequence.
8. Right of withdrawal
Physical products: if you are a consumer, you have 14 days from receipt to withdraw, without giving a reason. Notify us by email, then return the product in good condition within the following 14 days. Return costs are borne by you. The refund is issued within 14 days of receiving the return, using the original payment method.
Digital programmes: since access is provided immediately after payment, by confirming your order you agree that performance begins before the end of the withdrawal period, and you expressly waive your right of withdrawal once you first access the content. If you have not opened any lesson yet, you may request a refund within 14 days of purchase.
9. Refunds and access
Any refund of a digital programme closes the corresponding access. A closure decided under section 7b gives rise to no refund. For any request, email us with your name and the email address used for the order.
10. Warranties
Physical products benefit from the legal warranties applicable in the buyer's country, in particular against lack of conformity. A defective book (missing pages, binding damaged on arrival) will be replaced or refunded.
The programmes teach a method: results depend on your involvement and context. No financial or commercial result is guaranteed.
11. Liability
The Seller's liability is limited to the amount of the order concerned, except in case of gross negligence or mandatory legal provisions to the contrary. The Seller is not liable for delays or failures caused by force majeure or by carriers or customs authorities.
12. Intellectual property
Books, programmes, videos, workbooks and methods remain the property of DJAGUEU IMPACT ORGANISATION. Purchase grants a personal, non-transferable right of use. Any reproduction, distribution or resale is prohibited.
13. Personal data
Data required for the order is processed in accordance with our privacy policy.
14. Complaints and disputes
For any complaint, please contact us by email first: we undertake to reply within 5 business days. These terms are governed by the laws of the State of Delaware (United States), without prejudice to the mandatory protections granted to consumers by the law of their country of residence. Consumers residing in the European Union may also use a consumer mediator or the EU online dispute resolution platform.